With Language Kit, each job in Workable can have a designated language for all candidate-facing aspects, from the application form to the offer letter. While the Workable interface is in English for users, you can communicate with candidates seamlessly in the language specified for the job.
Selecting the language for a new job
When creating a job, navigate to the job editor and click on the dropdown menu next to the job title to choose the desired language.
The selected language is used for all aspects of the candidate experience. Content you enter manually, such as job descriptions or emails, must be written in that language, as Workable does not translate manually added fields. Pre-written job description templates are available in multiple languages.
Example:
- The headings in the job editor (‘Description’, ‘Requirements’, ‘Benefits’) appear in English in Workable and are translated automatically when the job is published.
The job title is not translated and should be written in the language of the job.
Changing the language of an existing job
You can change the language of a published job at any time. For example, if you previously posted a job in French and later activated Language Kit, you can edit the job and select French as the job language.
To change an existing job’s language, visit the job editor and choose the language you want from the drop-down next to the job title as above, and click Update to save your changes.
Editing the application form
The application form that candidates complete matches the language selected for the job.
In Workable’s application form editor, fields appear in English, but candidates see them in the job’s language. You can preview the full form, including translations, on the right side of the editor.
If you add custom questions to the end of the application form, enter them in the job’s language, as these are not translated automatically.
Communicating with candidates
Emails
When sending single or bulk emails, the language of communication is based on the job language. You can write the email content in that language or use the available translated templates. To change the template language, use the dropdown menu.
Event invitations
Event invitations function in the same way as emails. If you use the self-scheduling link, the page that the candidate visits to choose a time slot for the event will match the language of the email they received containing the link.
Offer letters
The offer letter process contains two components: an offer document that the candidate signs; an offer email that is used to send the offer document to the candidate. Both components must be uploaded/updated by an admin.
The content of the offer letter you send should appear in the relevant language when you preview it in Workable. The contents of an offer letter are not translated automatically.