Language Kit allows you to offer a fully translated candidate experience in French, Spanish, German, Portuguese, or Greek.
This feature can be activated by your Implementation Manager or Customer Support. Follow the steps in this article to set up and manage the candidate experience in different languages:
- Our team will activate the Language Kit following your request.
- If you have set up candidate-provided custom fields, you will need to provide the translations for them under the Workflow section and the relevant language tab.
- Review and update your GDPR privacy notice for new languages.
After completing these steps, you can begin creating jobs in different languages. We also recommend reviewing and updating other customizable areas of your account for each language. These can be adjusted at any time:
- Customize your company profile description and templates.
- Set a 'default' language to be used for jobs/locations that are not supported by Language Kit.
Provide translations for custom fields
As part of the activation process, you will need to translate any custom fields that appear on your application forms:
- Navigate to Workflow
- Locate the Candidate profile category
- Expand each section and edit the fields provided by the candidate
- Translate each of these candidate-provided fields (and the multiple-choice options if applicable) under the relevant language tab and save your changes in bulk when you are done
Note: You can also provide the translation at a later point; until then, the system will be using the default account language for these fields.
Review and update Privacy Notice details
Note: If GDPR features are enabled in your account, you will need to review and update your privacy policy settings for each selected language under the Compliance section. This step must be completed after our team has enabled the additional languages and is required before you can begin using Language Kit.
Standard Privacy Notice (Workable-provided)
The standard privacy notice provided by Workable will be translated automatically, except any fields you have completed manually. For example, if you have added ‘additional processing purposes’, you will need to enter the corresponding translation under the appropriate language tab.
Custom Privacy Notice
If you use your own privacy notice link, we recommend linking to translated versions (or a relevant country page) for each of your supported languages.
Translate customizable account features
While Workable automatically translates most aspects of the candidate experience, there are certain areas where you can add your own custom translations to better reflect your organization’s tone and requirements.
Careers page & Company profile
If you’re using a Workable-hosted careers page, you can also add translations for your company profile, including your company description or mission. This step is optional. If you don’t provide a translation for a specific language, the company profile section simply won’t appear on the careers page for that language.
- Navigate to Settings > Careers page
- Click the button to edit your careers page and change the language at the top of the page builder to design pages in multiple languages
To add a company description in multiple languages:
- Navigate to Settings > Company profile
- Locate the ‘Company Description’ text box
- Select the tabs for your extra languages
- Save the changes
Talent Pool mailbox text
Customize the speculative application info that appears at the bottom of your Workable-hosted page.
- Navigate to Careers page
- Locate the Talent Pool mailbox section
- Select the tabs for your extra languages
- Save the changes
Creating email templates
You can also add translations for your email templates in additional languages.
Once the Language Kit is activated, Workable’s default templates will automatically include translated versions. For any custom templates you’ve created, you can add translations as needed.
To do this:
Go to the ‘Templates’ section
Edit an existing template or create a new one
Select the relevant language tabs to add a version of the template for each language
Each email template has a single name, even if it includes multiple language versions.
Any templates created before Language Kit was enabled, regardless of the language used, will be categorized as ‘English’ templates. To make them available for other languages, copy and paste the content into the corresponding language tab.
If you prefer to use different template names per language, you can create separate templates and include content in only one language in each.
Creating e-signature templates
You can upload separate e-signature templates for each language you’d like to use.
The offer document itself must be written in the selected language. When you upload the document, the system will automatically detect the language, and you can adjust it if needed.
The offer email template should also be written in the chosen language.
Add department name translations
In the Department's settings, select a given language from the tabs at the top of the page. You can translate each department name if required. Flip the switch to see which departments still need review.
Set a default language
Navigate to Language Kit under your user icon to choose one of your languages to be the “default” language.
Workable will automatically detect the right language to use. The detection is based on the candidate or user’s location. For example, a candidate browsing your career page in France will see the French version of that page.
The default language will be used as a fallback. If the candidate was in Sweden they would see the career page in the default language - since Swedish is not currently supported.
The default language is also used for department selection when a Workable user creates a job or requisition.