Indeed job posting guide

Workable makes your jobs available to Indeed immediately upon publication. Indeed's team then conducts a short review to ensure that jobs meet their guidelines and ultimately determine what is eligible to be advertised on their site. Indeed reads our feed every 6 hours. 

If your job is not published on Indeed after 24 hours, first confirm that Indeed is available as a free job board for your job's location (if it's not, Indeed will not be visible under free job boards) and that the board is turned on.

To get the most out of your job postings on Indeed, follow the best practices below and note what to avoid. 

Already posting on Indeed

Due to Indeed's 'one-source' policy, they will not accept a job post from Workable if your company has previously posted on Indeed directly. In this case: 

• You need to contact their team and ask them to make Workable your primary posting source on their platform. This will ensure that your posts are not marked as duplicates and will not lose visibility.
• In the meantime, for your current direct postings, you can bulk upload candidates you receive from there into Workable so you can manage the post-application process. 
• When Indeed confirms that Workable is your primary posting source, you should unpublish all direct postings and post only via Workable from now on.

Not posting on Indeed yet

Claim your Indeed company page

To claim your company page, you must have an Indeed employer account.

• If you already have an employer account:
  
  1. Visit https://www.indeed.com/companies and search your company name
  2. Find your Company Page and click on it, then select the Why Join Us tab
  3. On the right side of the page, click Claim this company page
  4. Click Claim on the following page. Your claim will be sent to Indeed for verification. If your company page is already claimed, contact Indeed for further assistance. 
• If you don't have an employer account yet, follow the below steps to create one:
  1. Visit Indeed for Employers
  2. Click Post a job
  3. Follow the instructions to create your account

Ensure you comply with their standards

It is very important when you create your job post to follow Indeed's job posting standards.

Best practices 

Generic

• Optimise your job description and title
  You can rely on our collection of job description templates or create an AI-generated job description to get started.

• Make sure to comply with Indeed's PII policy.

• Review the job's workplace
  Remote positions are not always eligible for free visibility. If you offer work-from-home flexibility, choose the hybrid workplace type which is supported by Indeed. 
  

• Use the exact same company name in Workable and Indeed
  This will ensure the quick and correct mapping of your jobs. 

Location

Job location is a commonly overlooked detail in job descriptions. It is crucial to include this information when posting on Indeed. By providing a street address and/or postal code for a job's primary location, you greatly assist Indeed in matching jobs with suitable candidates.

Additionally, it enables job seekers to calculate their commute time and ensures that you receive applications from individuals who are genuinely interested in the role.

An ideal street address includes a street number, street name, locality (city), region (state), and postal code. Example: 123 Main Street, Anytown, State, 55555

Salary information

Indeed automatically pulls salary details from the salary range field in Workable or job descriptions (when present). Salary information on Indeed is displayed in search results, job descriptions, company pages, and other surfaces across Indeed.

65% of job seekers say this is one of the most important factors in their job search. Therefore including salary information should be equally as important for companies.

When salary information is not present, or Indeed’s system cannot read the salary due to formatting, a salary estimate may be added to your job posting. 

How do I contact Indeed? 

As they only help employers directly, if you have an Indeed account, the best way to contact Indeed would be via your dedicated representative. Alternatively, you can use their form here or log in to your Indeed account and click "Need Help?" at the top of the page. For visibility requests, please provide this explanation to help them assist you promptly:

"I recently added a job through my feed via Workable (a comprehensive XML feed with feed ID: 66460) and it's been past the advised amount of time it takes for new jobs to be added to Indeed. I would like to request a ticket submitted to Indeed’s Trust and Safety for a review for the visibility of my jobs. My company name is [company name]. Here is an example of one of my jobs on Workable: [include link from career page]"

It may take 5-7 days for the process to complete.