Self-service billing
Once you select the number of your employees and choose to purchase an annual subscription plan you will be prompted to pay the annual amount upfront and the plan will be renewed automatically every year. Some days before the automated annual renewal you will receive a notification email from us as a reminder of your upcoming renewal.
Note: Our Standard plan is available for either a monthly or annual subscription so make sure you select the "Annually" toggle.
Credit card
To get started with a subscription plan with credit card payments you will be required to:
- Be an Admin user of your Workable account; you will need access to the Plan and Billing information pages
- Enter a business credit card. For credit card issues check here.
- Enter your VAT registration number under your Billing information (if requested based on the country you enter)
Direct debit (US customers only)
To get started with a subscription plan with direct debit payments you will be required to:
- Be an Admin user of your Workable account; you will need access to the Plan and Billing information pages
- Add the US as the country under your Billing information
- Link your bank account with Workable as explained here
Transitioning from monthly to annual billing
If you choose monthly billing and you change your mind along the way, you are able to easily move to annual billing. Just visit your Plan page from the main menu and click 'Change payment cycle' at the bottom of your Plan details.
Once the process is complete all the below will happen:
- Your current monthly subscription will be canceled and you will start fresh with a new billing cycle
- Your new billing cycle will obtain the payment method already in place; you cannot change from a credit card to a direct debit (or reverse)
- You will get a refund for the remaining billing period (unused days until your next monthly payment)
- If any premium tools have been purchased already, they will be removed and you will have to purchase them again separately, after the activation of the new subscription
- All your existing hiring data will be kept intact
Manual invoicing
To discuss alternative payment options (manual invoicing, Wire transfer and PayPal) click the option to "Request a call" and one of our sales team members will contact you. This option can be found on the right of your Plan page.