Resurface candidates who are already in Workable and are relevant to new jobs that you're hiring for. Existing candidates can be moved faster through stages resulting in a faster time to hire.
To use this feature (available for all users except Reviewers & External Recruiters), click the Find Candidates button for a job from the main dashboard. Choose the Resurface Candidates option.
Workable will search your database to find the 10 best existing candidates for the job. Click 'Add them to your pipeline' and the candidates will be automatically sent to the Sourced stage.
You can also access the feature from the widget in the Sourced/Applied stage of the job.
Candidates are selected for resurfacing based on a combination of factors, including:
- Experience and education
- Seniority - only past candidates with matching experience level will be resurfaced
- Location (taking into account fully remote jobs)
- Sentiment analysis of internal feedback - e.g. a candidate that was disqualified with positive comments is evaluated positively for a future matching role, but a candidate with negative comments or feedback won’t be resurfaced for similar roles
Once candidates have been resurfaced, they'll automatically be tagged with #resurfaced_candidate and #suggested_by_workable for easy identification.
Review notes from their previous candidacy by clicking the link at the bottom of their timeline. If you have enabled anonymized screening for the job this panel will be hidden until candidates leave the Sourced/Applied stage.
Why was a candidate resurfaced?
Once the resurfaced candidates are added to your pipeline, you will notice an AI Recruiter section on their profiles including some highlights and descriptions as to why each candidate was resurfaced. You may see up to five labels:
- Competency: Has the right skills and experience to match the job description. All the resurfaced candidates will have this label.
- Positive comments: Has good sentiment from feedback for a previous role
- Past favorite: Has good ratings or pipeline progression
- Referral: Was referred previously
- Culture fit: Would be a good cultural fit for your company based on the previous comments left for the candidate; for example, if they were described as culture fit or anything with similar meaning
Contacting resurfaced candidates
Once the resurfaced candidates are added to the job, reach out to them via email individually or bulk. Some templates you can use as a reference:
- The communication template named 'New job opportunity' (included in the default templates)
- The template under this resource page
Continue with your recruiting process as normal and make your next hire!
Note: If you have GDPR features enabled on your account, resurfaced candidates for jobs in the EU, UK, Norway, Iceland, Switzerland & Liechtenstein will be deleted after 30 days unless you contact them via email through Workable.
Do resurfaced candidates use People Search profile views?
Can I trigger the feature multiple times to resurface more candidates?
During the first month (of job publication), it's not possible to re-trigger the feature and resurface more candidates. The system will search again only if there was a substantial change to the job. After the first month, if the system finds more candidates for resurfacing you will be able to trigger this again manually.
Will the system resurface candidates from the job I am working on?
No. The resurfaced candidates should exist in other jobs within the account.
What happens if there aren’t any resurfaced candidates?
You will be prompted to run your own manual search on the Candidates page.