The Workable Inbox will update with notifications or actionable items about the candidates you've been working with or employees (if you're using HR features).
On a desktop, you can access it by clicking the envelope icon at the top right of Workable.
- Click on an inbox item to take an action or review
- Filter notifications based on specific jobs
- Filter notifications to see only actionable items/to-do's (also included on the homepage under to-do's widget)
- Archive inbox items you don't need anymore
- Include Archived items by clicking the "Showing all items" dropdown menu (an inbox item will be archived if the action is done from any place in the product, for example the homepage).
Notifications arrive in your personal inbox when:
Recruiting:
- A candidate sends an email (if you were the last person to email the candidate)
- A user copies you on a message
- Someone on your team mentions you in a comment (“@your_name”) or adds you as a follower
- You receive a calendar invite
- It’s nearing the end of a candidate’s ‘snooze’ period
- A co-worker requests referrals for a job
- A co-worker completes an evaluation or a scorecard
- You are requested to approve an offer letter
HR (if Employee management features are enabled):
- You are requested to approve/reject profile change requests
- You are requested to sign documents
- You are requested to approve/Reject time-off requests
- You receive a response to your time-off request
- You get notified when your employee profile has been published
If Hiring Plan is enabled, then:
- You are requested to create/approve/open a requisition
- Someone approved/rejected a requisition you’re involved with
- Someone opened a requisition you’re involved with
If you’re an Admin in Recruiting, you’ll also receive a notification when a member of a hiring team wants to take specific actions on a job, for example, publishing, archiving, or unpublishing a job.
Notifications under the Important tab tend to require a response or action from you. These include comments you’re mentioned in, events you’re invited to, candidates’ replies to your emails, and so on. Everything in the Important tab also appears in the regular Inbox tab.
FAQs
- Why did some items disappear from my Inbox?
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There are some actions that trigger the deletion of the related inbox items. For example, when a job is archived, all inbox items contained in candidates for that job are deleted. Other actions are:
- When a job is archived
- When a candidate is deleted
- When a job is deleted
- When an event is deleted
- When an email is deleted
- When a comment is deleted
- When a comment/email changed to have restricted visibility