When you collect contact information for a candidate's references, we recommend contacting those references by phone or through your email outside of Workable.
Additionally, Workable integrates with tools like Refapp, Crosschq , and Zinc for reference checking, as well as many background check services, which focus on criminal and identity checks.
Options for storing reference outcomes:
1. Share the profile to have the reference person leave a comment in Workable.
Use the Share candidate action (found under the 'More actions' menu ) to generate a link where the reference can review the candidate's resume and leave a comment.
Edit the link permissions and choose to share only the Candidate profile to ensure that the reference person does not see internal comments or other info left by the hiring team. Keep the 'Can comment' box checked to enable the reference person to leave a comment that will be added in the candidate profile.
Preview the link before sharing it to verify that extraneous information will not be shared.
2. Add the reference person's feedback yourself, using a comment on the candidate's timeline.
Use the speech bubble iconto leave comments with any feedback that's collected.
3. Add a pipeline stage for reference checks and include an interview kit with criteria for however many references are typically checked.
You'll be able to add an evaluation rating for each reference as well as a note of the reference person's name and relationship to the candidate.