Using the Offers and Hires report

The Offers and hires report tracks offer and hire activity across your recruiting pipeline — showing how many offers were created, sent to candidates, accepted, and led to a hire, along with offer-level details for each candidate.

To access it, go to the Reports page and select Offers and hires under the Hiring metrics section. The report is divided into three sections: overview metrics, current offers, and time progression.

Overview metrics

The top section displays four headline metrics for the selected date range:

• Offers created: total number of offers created.
• Offers sent: number of offers sent to candidates.
• Offer acceptance rate: percentage of sent offers accepted by candidates.
• Offer to hire rate: percentage of accepted offers that resulted in a hire. Only candidates in a qualified hired stage are counted.

A funnel below the headline numbers visualizes the offer progression through four stages:

• Pending approval: offers awaiting hiring team action (pending approval or pending signature)
• Approved and sent: offers approved and sent to the candidate
• Accepted: offers accepted by the candidate
• Hired: candidates who reached a hired stage after accepting an offer

Three donut charts provide a more granular breakdown of offer outcomes:

• State of created offers: proportion of offers that are approved, pending approval (including pending signature), or canceled
• State of sent offers: offers with a recorded candidate decision — pending, accepted, or declined. This count may differ from the approved and sent count in the funnel because it includes only offers for which a candidate decision was captured.
• Offer rejection breakdown: all the ways an offer may have failed to result in a hire:
  • Declined by candidate: the candidate declined the offer
  • Rescinded: the hiring team canceled the offer after it was sent to the candidate
  • Expired: the offer expired without a candidate decision
  • Post-acceptance DQ: the candidate accepted the offer but was later disqualified. This is a subset of the accepted offers shown in the sent offers donut.

Current offers

The table provides a row-by-row view of all offers captured in the overview metrics, including failure reasons where applicable. The following details are shown for each offer:

• Candidate and job details: candidate name, requisition code, job title, and current stage
• Candidate source: source, source category, and referrer
• Offer details: offer status, template used, offer creator, offer creation date, and — where applicable — the reason the candidate declined or the hiring team rejected the offer
  • Canceled: the offer was withdrawn before being sent to the candidate
  • Rescinded: the offer was withdrawn after being sent to the candidate
• Disqualification details: disqualification reason and notes, if the candidate was disqualified

Time progression

The bottom section shows how the offer acceptance rate and offer-to-hire rate have changed over the selected date range, giving you a view of offer performance trends over time.

Filters

Use the filter options at the top of the report to refine the data. You can also export the report using the standard export option available across recruiting reports.

All plans have access to the following filters:

• Job title
• Job status
• Job department
• Job location
• Member filters
• Offer creation date

Premier and Enterprise plans have access to all standard job filters, plus the following additional filters: