Workable’s award-winning support is available to all accounts from our teams in the US, Europe, and Australia.
How to Contact Support
1. In Workable, click (?) in the upper right of your account and select Ask a Question to access articles or contact support via live chat or email.
- Regular hours are 2:30 am - 5:30 pm ET (7:30 am - 10:30 pm GMT), Monday to Friday, excluding holidays or special events. Chat and phone may periodically be unavailable during this time based on current demand.
- Inquiries are handled in order of receipt, normally within 3 hours during regular hours. For more time-sensitive issues, we suggest contacting us via chat or phone when available. Accounts enrolled in VIP Support receive priority with a one hour SLA for requests during regular hours.
- Widespread or high-impact issues affecting Workable users are monitored 24/7 with updates posted on the Workable status page. We recommend subscribing to be notified in the case of any new incidents.
Holidays & Special Events
Please anticipate reduced coverage during the times listed below. Announcements will be published on the Help Center in advance.
|Date||Holiday/Event||EU hours||US hours|
|26 April||Orthodox Good Friday||✔︎|
|29 April||Orthodox Easter Sunday||✔︎|
|1 May||Labor Day||✔︎|
|27 May||Memorial Day||✔︎|
|3 June - 7 June||Company Retreat||✔︎||✔︎|
|17 June||Orthodox Holy Spirit||✔︎|
|4 July||Independence Day||✔︎|
|15 August||Dormition of the Holy Virgin||✔︎|
|4 September||Labor Day||✔︎|
|14 October||Columbus Day||✔︎|
|28 October||The Ochi day||✔︎|
|11 November||Veterans Day||✔︎|
|26 December||Day after Christmas||✔︎|
|1 January||New Years Day||Closed||Closed|