Workable’s award-winning support is available to all accounts from our teams in the US, Europe, and Australia.
How to Contact Support
- In Workable, click (?) in the upper right of your account and select Ask a Question to access articles or contact support via live chat or email.
- Alternatively, use the Contact Support page in our Help Center where pending and past support requests are also available to view anytime.
- Regular hours are 2:30 am - 5:30 pm ET (7:30 am - 10:30 pm GMT), Monday to Friday, excluding holidays or special events. Chat and phone may periodically be unavailable during this time based on current demand.
- Inquiries are handled in order of receipt, normally within 3 hours during regular hours. For more time-sensitive issues, we suggest contacting us via chat or phone when available. Accounts enrolled in VIP Support receive priority with a one hour SLA for requests during regular hours.
- Widespread or high-impact issues affecting Workable users are monitored 24/7 with updates posted on the Workable status page. We recommend subscribing to be notified in the case of any new incidents.
Holidays & Special Events
Please anticipate reduced coverage during the times listed below. Announcements will be published on the Help Center in advance.
|Date||Holiday/Event||EU hours||US hours|
|26 April||Orthodox Good Friday||✔︎|
|29 April||Orthodox Easter Sunday||✔︎|
|1 May||Labor Day||✔︎|
|27 May||Memorial Day||✔︎|
|3 June - 7 June||Company Retreat||✔︎||✔︎|
|17 June||Orthodox Holy Spirit||✔︎|
|4 July||Independence Day||✔︎|
|15 August||Dormition of the Holy Virgin||✔︎|
|4 September||Labor Day||✔︎|
|14 October||Columbus Day||✔︎|
|28 October||The Ochi day||✔︎|
|11 November||Veterans Day||✔︎|
|26 December||Day after Christmas||✔︎|
|1 January||New Years Day||Closed||Closed|