For custom 'Yes/No' questions on the application form, you can choose to automatically disqualify candidates who answer "No". The most common use cases:
- Auto-reject candidates which do not meet specific criteria/experience/qualifications
- Auto-reject applications outside of your region (e.g. question "Are you based in the UK?")
Notes
- Knock-out questions are supported only for Yes/No types of questions.
- You can enable multiple knock-out questions at the same time. The candidates will be disqualified if the answer is "No" for at least one of the questions.
When a candidate answers with "No":
- they will still receive an application confirmation email
- they are added to your Workable account under the Disqualified tab in the Applied stage
- the candidate does not know that they have been disqualified
- the No answer, together with an X, will appear for the question/s, displaying that this was the reason for the auto-disqualification
Contacting disqualified candidates
Email disqualified candidates when you're ready to let them know that you won't be proceeding with them. Better yet, use automated actions making sure you enable the setting to include disqualified candidates by application answers when you select the Applied stage.
You can revert disqualified candidates to be qualified if necessary.
Reporting
Disqualified Candidates report
Auto-disqualified candidates will be shown in the Disqualified Candidates report as rejected with the reason "Doesn’t have required qualifications". The note column will include the question(s) that led to the auto-rejection, displaying up to three if there are multiple.
Activity Stream & Activity report
The Activity report will include a distinct activity labeled "Auto-disqualified" for candidates who were disqualified as a result of a knock-out question. As this is a system-generated action, no user will be indicated as having taken it.
Download the report in a CSV and then filter externally (in Excel) by the activity "Auto-disqualified".
Alternatively, visit the Activity Stream and select the Auto Disqualified candidate filter.
FAQs
- Is it possible to auto-disqualify candidates if the answer is "Yes"?
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Currently, the auto-disqualification tool only triggers with a 'No' answer. Consider rephrasing your question into a "No" answer type to disqualify those candidates.
- How can I see which questions disqualified a candidate?
- To see which question/s triggered the auto-disqualification for a candidate, locate the Answers section at the bottom of their profile.💡To see answers immediately without scrolling, you can collapse the 'Details' section of the Profile by clicking
.
The No answer, together with an X will appear for the questions that triggered the disqualification.
- Are auto-disqualified candidates capable of receiving automated rejection emails?
- Yes, learn here how to enable this functionality while setting up your disqualification automation.