Note: You will need to be a Super Admin in Workable to perform these actions. If you don't have access to Workable but you received an email for a transaction failure please notify your HR/ Recruiting team.
- Click your profile icon in the upper right, click on Settings and select the Billing information section.
- From your Plan page (main menu > Settings) click Edit billing to open your billing information page.
From here you can update your billing address, add or remove a credit card or add a Direct Debit payment method (US only). If you have multiple cards logged, you can change which one is used as the default card.
Important: When you have a pending payment or an active subscription it is not possible to manually change your VAT registration number, the country in your billing address, or remove all your cards. Contact our support team for assistance.