Enabling Language Kit

Language Kit enables you to provide fully translated candidate experiences in French, Spanish, German, Portuguese or Greek.

This feature can be activated by your account manager. Follow the steps in this article to set up and manage the candidate experience in different languages:

1. Your account manager will activate Language Kit following your purchase
2. Provide your account manager with translations for your custom fields
3. Review and update your GDPR privacy notice for new languages

After those steps, you can begin adding jobs in different languages. We recommend updating other customizable features in your account for other languages - this can be adjusted at any time:

• Customize your company profile description and templates
• Set a 'default' language to be used for jobs/locations that are not supported by Language Kit 
  
  

Provide translations for custom fields

As part of the activation process you must translate any custom fields that appear on your application forms:

• Navigate to Workflow
• Locate the Custom Fields section
• Under the Provided By column, note items provided by the candidate
• Translate each of these candidate provided fields (and the multiple choice options if applicable) and send those translations to your account manager

In this example, translations for "Certifications" and the multiple choice options should be provided. Translations for "Expected Salary" should also be provided, but the candidate's response will be in a free text ("short answer") field, so nothing further is needed.

Your account manager will install these translations and finalize the activation for the new language options.

Review and update GDPR details

Navigate to the Compliance section and update the privacy notice details for your chosen languages.

The Workable-provided privacy notice will be translated automatically except for the fields that you fill in yourself.

For example, any “additional processing purposes” must be updated with the relevant language under that language’s tab.

If you use your own privacy notice link we recommend linking to translated versions (or a relevant country page) for each of your supported languages.

 

Translate customizable account features

While Workable automatically translates all aspects of the candidate experience, there are some areas where you can provide your own custom translations.

Company profile

If you use the Workable-hosted careers page, add translations for your company profile (the company description/mission). This is not required - if you don't add a company profile translation for one of your languages then a profile description will not appear for that language.

• Navigate to Careers page
• Locate the ‘Company Profile’ text box
• Select the tabs for your extra languages
• Save the changes

Talent Pool mailbox text

Customize the speculative application info that appears at the bottom of your Workable-hosted page.

• Navigate to Careers page
• Locate the Talent Pool mailbox section
• Select the tabs for your extra languages
• Save the changes

Creating email templates

Translations for other languages can be added for each of your email templates.

Workable default templates will have translations available automatically when Language Kits are activated. You can add translations for your own templates as needed.

In the Templates section, edit or add a template and select the various language tabs to add a version of the template for that language. Each email template only has one name, even if multiple languages are used.

Any templates you've added before enabling Language Kit (no matter what language you've used), will be set as "English" templates. Copy and paste the template under its respective language to make sure it's available for jobs in that language.

If you prefer to have unique template names for each language, add new templates and only include text for the specified language.

Creating offer letter templates

Upload new offer templates for your desired languages. The offer document you upload must be written in the desired language. The language is automatically detected when you upload (and can be adjusted if needed).

The offer email template should also be written in the chosen language.

Add department name translations

In the Departments settings select a given language from the tabs at the top of the page. You can translate each department name if required. Flip the switch see which departments still need review.

 

Set a default language

Navigate to Language Kit under your user icon to choose one of your languages to be the “default” language.

Workable will automatically detect the right language to use. The detection is based on the candidate or user’s location. For example, a candidate browsing your career page in France will see the French version of that page.

The default language will be used as a fallback. If the candidate was in Sweden they would see the career page in the default language - since Swedish is not currently supported.

The default language is also used for department selection when a Workable user creates a job or requisition.