Integrating with Verified First

Verified First is an employment verification, background, and drug screening company. You can connect your Verified First account to Workable to initiate criminal history checks, motor vehicle reports, drug screening, I-9, E-Verify (coming soon), and occupational health services from a candidate's profile. You'll receive the results on the candidate's timeline when the check is complete.

Setting up the integration

Via an API key 

To integrate, start by contacting Verified First for an API key. Contact your account representative or email integrations@VerifiedFirst.com to request the API key for the integration with Workable. The Verified First team will send you the API key, which is a long string of random letters and numbers.

With the API key in hand, sign in to Workable:

1. Click your profile icon in the upper right and navigate to Integrations > Apps
2. Locate Verified First in the list of background check integrations and click on it
3. Add your API key to the field that appears
4. Click Update settings 

Via the VF Connector 

Alternatively, you can download the Verified First Connector - an extension that simplifies Workable integration. You will need to have an account with Verified First in order to use the extension in Workable. To do so:

1. Find "Verified First" in your browser's web store. Install and allow the browser extension. It's available on the most popular browsers - Chrome, Safari, Firefox, New Edge. 
2. Open the VF Connector and log in with your Verified First account.
3. Now navigate to a candidate profile in Workable and click on the Verified First extension icon (in the upper right corner of your browser window)

4. A pop-up window will appear; click Allow for the additional permissions requested for this extension.

5. Refresh your browser page and you should now see the "Screen with Verified First" button under all candidates eligible for a background check.

That's it! You will now be able to perform background checks and drug screening on your candidates with a few simple clicks.

 

Setting up cost codes

To ensure that the Cost Codes can be shared with Verified First during your background check request, you must create a new custom field called "Cost Code" in Workable.

1. Navigate to your Settings > Workflow in Workable

2. Create a new custom field named Cost Code

   • Set the provider as the User

   • Set the field type as Dropdown type

   • Set as enabled for all jobs

3. Copy and paste your Cost Codes from Verified First to the answer choices;❗the available cost code options should match those present in your Verified First account.
4. Save your changes
   

Before requesting a background check for a candidate, you will need to fill in this Cost Code field. 

 

Using the integration

Depending on your setup process:

• Via an API key: Run a check via the related action in the toolbar
• Via the VF Connector: Run a check via the "Screen with Verified First" button that will appear after the extension is enabled. 

After a background check is completed, you will be notified, and the candidate's timeline will be updated with a link to Verified First, where you can log in and view the results.

 

Best practices

Check out our webinar with Verified First on best practices for background screening that will speed up and simplify your screening process! 

 

FAQs

Who can request a Verified First background check and view the results? 

Only Admins, Recruiting Admins, and Hiring Managers can request a background check and view the results.