With the Referrals portal, you can add extra application form questions for users who submit a referral and for internal applicants. Only those using the referrals portal can see these questions.
Referral questions
The referrer will respond to these questions about the candidate. This method is effective for gathering feedback from the referrer, helping to understand their relationship with the candidate and the reasons for the referral. To add referral questions as an Admin user:
- Click your user icon on the upper right.
- Navigate to Settings > Referrals.
- By default, a few questions will appear. Click Add new question or select the three dots on an existing question to edit the options.
- Both Single select and Paragraph type questions are available. Each question can be made mandatory or optional.
You can add up to 5 questions, including the uneditable "Do they know they are being referred?" question, which must always be included.
Internal applicant questions
These are questions that a coworker will answer if they apply for a new role at your company via Referrals. Use them to understand why this person is applying, learn about their background, and understand their current role and responsibilities. To add custom internal applicant questions:
- Navigate to the Workflow section of your account.
- Add a new custom field under an existing or new section and make sure you set the provider to 'Internal candidate'. Internal questions will appear for all jobs.
Each question is labeled “For internal applicants”. Edit or disable internal applicant questions for all jobs from the Workflow section by hovering over the question.