If you have a time-off request that you need to undo for whatever reason, it is possible to cancel it according to the below rules:
- Upcoming requests can be canceled by the employee, the employee’s line manager (plus any managers in the same vertical line above the employee) and the HR Admins
- Requests with a present or past date (under the History subtab) can be canceled only by the HR Admins
To cancel a time-off request:
- Visit the Time off tab within the employee profile
- Visit the Upcoming subtab (or the History subtab if you are an HR Admin)
- Locate the time-off request that needs to be canceled and click Cancel request in the menu
In mobile apps, you can cancel an upcoming request only for yourself and not for another employee.
- Click View all next to the time-off section on your app home page
- Swipe the item to the left and click Cancel request
Once the cancelation is confirmed, the balance will be added to the employee's available balances on the respective time-off type, provided the canceled request falls within the current cycle. For example, if an HR Admin cancels a time-off request from 2022, the canceled days will not be added to the employee's balances for 2023.