Adding a comment
To leave a comment:
- Click the speech bubble icon
in the toolbar on the candidate's profile
- An action drawer will open on the right, where you can compile your comment. Candidates will never see comments that you add.
- Comments that you and your team submits will appear under the 'Comments' tab of the candidate timeline.
Comments use cases
Sharing information:
- Links to online portfolios or social profiles
- Quotes from members outside the hiring team who’ve offered an external review of the candidate
- Comments added by the referrer when a referral is made
- Feedback from reference-checking or verification
- When the job mailbox is used to submit a resume; the text in the email will be added as a comment from the sender
- Interview availability and scheduling info
- Adding tags
Uploading Files:
You can attach a file to a comment by clicking Upload file below the comment box. When a file has been attached and the comment is submitted, a Files tab will appear on the candidate's profile to easily access all attached files for this candidate.
You may want to add files like:
- Cover letters
- Test sheets
- Evaluation forms
- Recorded phone screens
- Reference letters
- Offer letters
- Administrative paperwork
Requesting feedback:
‘@mention’ a member of the hiring team with a request to complete a hiring task. Type the '@' symbol in the comment box and the names of all hiring team members will appear. Click to select by name or continue typing their name.
Add any extra details to the comment. The person who was mentioned will receive a notification in their Workable Inbox. If the mentioned user has enabled email/Slack notifications (under Your preferences) they will also receive an email/Slack notification. Users can reply directly to these emails to add their own comments without needing to log in to Workable.
Leaving a private comment
Depending on your needs, you can either restrict the visibility of comments manually or set a Confidential zone for specific stages of your pipeline. The visibility of comments works per user type and not per specific member of the hiring team.
👉 Learn more about restricting comment/email visibility.
FAQs
- Why can't I tag external recruiters in the comments?
-
You are allowed to tag external recruiters only for candidate profiles uploaded by that specific recruiter. By default, external recruiters have access only to candidates they have uploaded.
- Who can delete comments?
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Only the user who submitted a comment can delete it; even Admins are unable to delete comments made by others.