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What is the candidate’s experience during a Checkr background check?

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Let the candidate know about the background check

Important: Let the candidate know that a successful background check is a pre-condition of their employment. You must explicitly state that any information found will be considered when making the final hiring decision. Make the candidate aware that the process will not go ahead without their written consent.

The only information your company needs from the candidate is their first name, last name and email address. Additional information will be requested when the candidate is emailed for consent.

If you’d like to prepare the candidate in advance of the request, the information required of them is as follows:

  • Signed consent form
  • Current address
  • Date of birth
  • Social Security Number (SSN)
  • Driver license number & issuing state 

Issue a background check through Workable 

To initiate a background check on a candidate, click the magnifying glass button in the toolbar. This button will appear in the Offer stage. You can run a background check in another stage by clicking the three dots in the toolbar and selecting the background check option.

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Select the type of background check you'd like to run from the menu that appears.

The candidate will receive, and must respond to, an email containing the following:

  • An explanation that your company has hired Checkr, a screening company to perform a background check (this is called Written Disclosure)
  • Confirmation that the background check is for employment purposes only
  • Checkr’s name, address and contact information
  • The document: “A Summary Of Your Rights Under The FCRA”
  • A consent form, with information about the unique hiring laws of different states
  • A unique link to provide consent digitally, and begin the process

The candidate has 6 days to consent to the background check.

When consent is given, you will receive notification that your credit card has been charged and the background check is in progress.

Should your candidate fail to give consent within 6 days, you will receive notification that your credit card has not been charged and the background check has expired. You will be able to request a new background check for the same candidate.

You will be notified when the background check is complete and the results will appear on the candidate's profile.