In the below chart you are able to see who is notified when an activity happens in Workable. Notifications are user-based and most of them can be managed by each user to fit their preference. Note that you’ll only receive notifications for candidates you’re following and for jobs you’re on the hiring team.
Activity category:
Activity |
Who is notified? |
In Your preferences? |
Details & extra resources |
|---|---|---|---|
General |
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| Evaluation submission | Candidate Followers | Yes | The visibility cannot be changed |
| Comment submission | Candidate Followers | Yes | Visibility of individual comments may exclude some permissions. Check more here. |
| Workable Video Interviews |
Candidate Followers:
|
Yes | Notified when a video is completed or deadline is missed |
| Workable Assessments |
Candidate Followers:
|
No | Notified when an assessment is completed, expired, abandoned and for the assessment results |
| New Candidate (Applied) | Hiring Team members | Yes | Daily, weekly, or Individual |
| New Candidate (Sourced and Referred) | Hiring Team members | Yes | Daily or Weekly (for referred candidates check here) |
| New Talent Pool candidate | Hiring Team members | Yes | Included in the Daily/Weekly candidate reports (you can restrict access to talent pool) |
| New user (via autojoin) | Admin members | No | Using auto-join |
| Snoozed candidate wakes up | Candidate Followers | No | |
| Background check updates | Admin members who are following the candidate and are job collaborators | No | Notified about candidate consent, and results. If there are no admin followers & job collaborators, all account admins will receive a notification. |
| Expired premium job posting | Admin members of the hiring team | No | |
| Invoices | Billing contact (under Billing information) | No | |
E-signatures |
|||
| Requested to approve or reject an offer | Approval group members | Yes | Τhis will be sent to members of the 1st approval group and when someone approves, it will be sent to the members of the 2nd group and so on. |
| An approver rejected an offer | Members who created the offer | Yes | |
| Candidate accepts or declines an e-signature doc | Candidate Followers | Yes | Followers should be Hiring Managers and above to receive this |
Referrals |
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| New job available (1) | All active referrals | Yes |
Not triggered for confidential jobs. There are notification settings for the account (under the Referrals section) and for each referral user. |
| Invitation to refer candidates (through Find Candidates tab) | Both members of the Workable account and Workable Referrals | No | Not triggered automatically; this is a manual invitation to submit referrals for a specific job. |
| New application through a shared link to decide to refer that candidate or not | Referrer | Yes |
Frequency options: Immediatelly, Daily, Weekly, Never |
| Your referral has been hired | Referrer | Yes | Frequency options: Immediatelly, Never |
Emails |
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| Copy of emails |
Standard email integration: Only a copy of the candidate reply is sent to the candidate followers. Gmail/Microsoft 365: The email is synced to the "Sent" folder of the sender. You can include other recipients as CC when sending the email. |
No | Reply appears in the inbox of the sender. |
| Failed automation | Admin who created the automation | No | |
Calendar events |
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| RSVP alerts from event attendees | Event organizer | No | Accepted, Tentatively Accepted, Declined |
| An organizer deletes an event | Event Attendees | No | |
| Email replies to event invitations | Candidate Followers | No | If an event attendee is not following the candidate they will not receive notifications for replies to events. |
Hiring Plan |
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| Requested to approve a requisition | Approval group members | Yes | This will be sent to members of the 1st approval group and when someone approves it will be sent to the members of the 2nd approval group and so on. |
| Someone approved/rejected a requisition you’re involved with | Requisition’s stakeholders (requester, Hiring manager, Requisition owner) | Yes | |
| Someone opened a requisition you’re involved with | Requisition’s stakeholders (requester, Hiring manager, Requisition owner) | Yes | |
1 To get referral emails, you should have signed into your referral account at least once. If you’ve never signed into the portal you won’t get emails.