While there are several conditions affecting email deliverability, below are the most common scenarios causing such issues:
- The notification is not enabled
Check your email notification preferences to identify which notifications are turned on. If needed, modify your settings and click "Save changes" when you're done.
- The email ended up in the Spam folder
The reason for the emails ending in spam, is usually the recipient's email provider settings or the settings that they set up on their own for the filter.
- The email ended up in another folder
Try to search your Inbox with the @workablemail.com domain from which we send these emails.
- Your organization's spam filters and security settings are blocking them
You will need to get in touch with your IT colleagues and ask them to allow the following email domains Workable is using:
If none of the above are helpful, contact us for further assistance.