Indeed does not accept a job post from Workable if your company has previously posted on Indeed directly without using Workable. If you used to post on Indeed before using Workable, you need to contact their team and ask them to make Workable your primary posting source on their platform. By doing that you will ensure that your posts will not be marked as duplicates and lose visibility.
Based on their policy, Indeed can only help employers directly, so for any inquiry related to your jobs you need to reach out to them. Contact your dedicated Indeed representative or use the contact form here or log in to your Indeed account and click Need Help? at the top of the page. Provide them the below explanation to help them assist you promptly:
“I am a client of Workable, an Integrated ATS with Indeed, and my jobs are included in their comprehensive XML feed under the company [enter your Workable company name]. I would like Workable to be my primary posting source. I need a CS rep to review my jobs to determine if they are suitable for organic visibility per Indeed’s Quality Standards.“